Maximum demand
The realistic peak load a supply has to carry — the figure that sizes the mains, the main switch and the protection.
What it actually is
Maximum demand is the highest current an installation (or a part of it) is realistically expected to draw at any one time. It's the number everything upstream is sized from — the consumer mains, the main switch, the main protective device, and the supply itself.
The trap is to add up every connected load and size for that. That total — the connected load — almost never happens, because not everything runs flat out at the same moment. Maximum demand is the connected load brought down to what genuinely happens together.
Where diversity comes in
Diversity is the allowance that loads don't all peak at once. A house full of power points, an oven, a hot water service and air conditioning has a big connected total, but in practice only some of it runs together — so the assessed demand is a fraction of the sum. Different load types get different allowances, because some (like a fixed heater) run near continuously while others (like power points) are only lightly used at any moment.
Apply too little diversity and you oversize everything and waste money. Apply too much and you undersize the mains and protection, and the installation nuisance-trips or runs hot under normal use. Getting the balance right is the whole point of a demand assessment.
How it's assessed
There are a few recognised ways to arrive at a figure: assessment by calculation (applying diversity allowances to each load group), assessment from measured or metered figures on an existing installation, or assessment by an experienced judgement of the installation type. On a three-phase supply the demand is also assessed per phase, because an unbalanced board can overload one phase while the others sit idle.
The actual allowances, methods and limits are set by the wiring rules and are revised over time — this is licensed design work. Treat any figure as something to verify, not to copy.
Why it matters on site
Most 'the board trips but nothing looks overloaded' calls trace back to demand: extra loads added over the years, a sub-board grown beyond what its supply was sized for, or single-phase loads piled onto one phase. A main switch or sub-main that trips under normal use, or a switchboard that runs warm, is the installation telling you the real demand has outgrown the supply.
When you add significant load — a new appliance circuit, EV charger, air conditioning, or a sub-board — the demand has to be reassessed, not assumed. That's how you avoid overloading mains that were never sized for it.
Safety first
Maximum-demand assessment and supply sizing are licensed design work governed by the wiring rules, and the rules change — verify against your current standards (AS/NZS 3000) rather than reusing an old figure. Adding load without reassessing demand can overload mains that were never sized for it.
Isolate, lock out / tag out, and prove dead before working unless a live test is specifically required, authorised, and carried out under proper supervision. Always follow local regulations, your site procedures, and the equipment manufacturer's documentation.
Related faults
Sub-main keeps tripping the main board
A sub-board's incoming protective device (or the main feeding it) trips — taking out everything downstream — and you need to tell overload from a fault on the sub-main or sub-board.
Three-phase distribution board badly unbalanced
One phase of a three-phase board runs much hotter / higher current than the others — nuisance tripping on that phase, a hot neutral, or a warm phase conductor at the board.
Switchboard buzzing, warm, or smells hot
The switchboard hums/buzzes, feels warm, or has a hot/burning smell — a sign of a loose connection or an overloaded device, and a genuine fire-risk warning.
Related definitions
Diversity & load balancing
Not everything runs at once, and loads should be spread across phases — the basis of sizing and balance.
Distribution & sub-mains
How power is split from the main board into final circuits and sub-boards, with protection at each level.
Cable current capacity & derating
Why the same cable can safely carry less current in some installations than others — it all comes down to heat.
Three-phase power
Three AC supplies offset in time, giving smooth power and a rotating field for motors.