QualifiedHigh risk

RCD won't reset at all

The RCD won't stay reset — the toggle won't latch up, or it trips instantly every time, so the circuit can't be restored.

Safety first

Instant tripping means a strong leakage or a fault present. Don't force or strap it. Isolate the load and find the fault before relying on the circuit.

Isolate, lock out / tag out, and prove dead before working unless a live test is specifically required, authorised, and carried out under proper supervision. Always follow local regulations, your site procedures, and the equipment manufacturer's documentation.

Full detail — causes, the why, and common mistakes.

Likely causes

Ranked from most to least likely.

  1. 1

    Hard earth-leakage / neutral-earth fault present

    Most likely

    A solid leakage path (including a neutral-earth fault) trips the RCD the instant it's reset.

  2. 2

    Downstream fault on a connected circuit

    #2

    A faulty appliance or circuit holds the leakage so it can't reset until removed.

  3. 3

    Wiring fault at the RCD (e.g. swapped neutrals)

    #3

    Mis-wired neutrals (borrowed/shared, or load neutral on the wrong side) trip an RCD immediately.

  4. 4

    Faulty RCD

    Least likely

    A mechanically failed RCD won't latch even with no fault.

Reports are saved on this device to reflect what you actually find.

Testing sequence

Work through one test at a time. Expected reading and what each result means.

Test 1 of 3
1

Turn off / disconnect all downstream loads and circuits, then attempt the reset.

Expected reading

RCD resets and holds with everything downstream off.

If it passes

It resets with load off — a downstream circuit/appliance has the fault.

If it fails

Won't reset even with load off — suspect wiring at the RCD or a faulty RCD.

View all expected readings at once
1. Turn off / disconnect all downstream loads and circuits, then attempt the reset.
RCD resets and holds with everything downstream off.
2. Reintroduce circuits one at a time to find the one that prevents the reset.
Reset holds until the faulty circuit is reconnected.
3. With load off and still no reset, check the RCD wiring (neutrals correctly through the RCD) and test the RCD itself.
Correct neutral routing and an RCD that resets/tests within spec.

Fault-finding flowchart

The same logic as a decision tree.

  1. 1
    start

    RCD won't reset

    → step 2
  2. 2
    decision

    Does it reset with all downstream load off?

    Yes→ step 3No→ step 4
  3. 3
    decision

    Reintroducing circuits, does one prevent the reset?

    Yes→ step 5No→ step 6
  4. 4
    decision

    Is the RCD wiring correct and does the RCD test within spec?

    Yes→ step 7No→ step 8
  5. 5
    result

    That circuit is faulty — isolate and insulation-test it.

  6. 6
    result

    Re-examine wiring at the RCD.

  7. 7
    result

    Re-check downstream circuits.

  8. 8
    result

    Mis-wired neutrals or failed RCD — correct wiring or replace RCD.

Common mistakes apprentices make

  • Forcing/strapping the RCD instead of finding the fault.
  • Not isolating downstream load before testing the reset.
  • Missing a borrowed/shared neutral that trips the RCD.
  • Condemning the RCD before checking wiring and downstream faults.

When to stop & escalate

A hard earth or neutral-earth fault in fixed wiring needs a qualified repair and retest. Never restore the circuit by removing the RCD protection.

If you're past your competence, authorisation, or the safe limits of the job — stop and hand it on. There's no fault worth getting hurt over.

Related faults

Learn the theory

How the gear and circuits behind this fault actually work.