AdvancedMedium risk

Induction cooktop showing a fault or not heating

An induction cooktop won't heat, shows an error code, or doesn't recognise pans — different from a radiant element fault because it's electronic and pan-dependent.

Safety first

Isolate before working. Induction cooktops are electronic appliances on a dedicated circuit — coded faults usually need qualified service.

Isolate, lock out / tag out, and prove dead before working unless a live test is specifically required, authorised, and carried out under proper supervision. Always follow local regulations, your site procedures, and the equipment manufacturer's documentation.

Apprentice mode

Full walk-through — the why, what readings mean, mistakes & safety.

Likely causes

Ranked from most to least likely.

  1. 1

    Non-induction / unsuitable cookware

    Most likely

    Induction needs ferromagnetic pans; the wrong cookware won't heat and may show a pan-detect error.

  2. 2

    Overheat / ventilation fault code

    #2

    Blocked ventilation or overheating triggers a protective shutdown/code.

  3. 3

    Supply / power fault

    #3

    Lost supply or a tripped circuit (induction draws significant current).

  4. 4

    Control board / coil fault

    Least likely

    An internal electronic fault for a zone or the whole unit.

Reports are saved on this device to reflect what you actually find.

Testing sequence

Work through one test at a time. Expected reading and what each result means.

On the tools? Job Mode shows one test at a time with thumb-sized buttons — your place and readings carry straight over.

Enter Job Mode
Test 1 of 2
1

Test with known-suitable induction cookware and note any error code displayed.

Expected reading

Heats with suitable cookware; any code recorded.

If it passes

Works with the right pan — it was cookware.

If it fails

Still faulty/coded — check supply and ventilation, then service.

Mark this test
View all expected readings at once
1. Test with known-suitable induction cookware and note any error code displayed.
Heats with suitable cookware; any code recorded.
2. Confirm supply/protection and that ventilation isn't blocked (overheat codes).
Supply present; ventilation clear.

Fault-finding flowchart

The same logic as a decision tree.

  1. 1
    start

    Induction fault

    → step 2
  2. 2
    decision

    Does it heat with known-suitable induction cookware?

    Yes→ step 3No→ step 4
  3. 3
    result

    It was the cookware — done.

  4. 4
    decision

    Is supply present and ventilation clear?

    Yes→ step 5No→ step 6
  5. 5
    result

    Internal fault — qualified service per the error code.

  6. 6
    result

    Restore supply / clear ventilation and re-test.

Common mistakes apprentices make

  • Using non-magnetic cookware and thinking the cooktop is faulty.
  • Ignoring the displayed error code.
  • Overlooking blocked ventilation causing overheat shutdowns.
  • Opening the electronics instead of using qualified service.

When to stop & escalate

Coded/internal induction faults need qualified appliance service and manufacturer documentation. Supply/circuit work is licensed electrical.

If you're past your competence, authorisation, or the safe limits of the job — stop and hand it on. There's no fault worth getting hurt over.

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