AdvancedMedium risk

VSD communication / fieldbus fault

The drive has lost communication with the PLC/SCADA over its fieldbus (e.g. control by network) — comms-loss fault, no remote control, or the drive stops on comms timeout.

Safety first

A comms-loss can stop or (if configured) hold the drive in a state. Confirm the configured comms-loss behaviour so you're not surprised by motion. Isolate before handling wiring.

Isolate, lock out / tag out, and prove dead before working unless a live test is specifically required, authorised, and carried out under proper supervision. Always follow local regulations, your site procedures, and the equipment manufacturer's documentation.

Apprentice mode

Full walk-through — the why, what readings mean, mistakes & safety.

Likely causes

Ranked from most to least likely.

  1. 1

    Network cabling / connector fault

    Most likely

    A broken, loose, or poorly terminated network cable interrupts comms.

  2. 2

    Address / configuration mismatch

    #2

    Wrong node address, baud rate, or protocol settings stop the drive talking to the master.

  3. 3

    Termination / wiring fault on the bus

    #3

    Missing or incorrect bus termination causes unreliable comms across the segment.

  4. 4

    Master (PLC) not communicating

    #4

    The PLC/SCADA side is faulted, in stop, or mis-configured.

  5. 5

    Comms card / port fault

    Least likely

    The drive's comms option card or port has failed.

Reports are saved on this device to reflect what you actually find.

Testing sequence

Work through one test at a time. Expected reading and what each result means.

On the tools? Job Mode shows one test at a time with thumb-sized buttons — your place and readings carry straight over.

Enter Job Mode
Test 1 of 3
1

Check the drive's comms status LEDs and read the exact comms fault/code.

Expected reading

Comms indicators show a healthy, active link.

If it passes

Link looks up — check addressing/config and the master.

If it fails

Link down — check cabling, termination, and the port.

Mark this test
View all expected readings at once
1. Check the drive's comms status LEDs and read the exact comms fault/code.
Comms indicators show a healthy, active link.
2. Verify the network cabling, connectors, and bus termination on the segment.
Sound cabling and correct termination.
3. Confirm node address, baud rate, and protocol match the master; check the master is communicating.
Matching settings and an active master.

Fault-finding flowchart

The same logic as a decision tree.

  1. 1
    start

    VSD comms fault

    → step 2
  2. 2
    decision

    Do the comms LEDs show a healthy link?

    Yes→ step 3No→ step 4
  3. 3
    decision

    Do address/baud/protocol match and is the master active?

    Yes→ step 5No→ step 6
  4. 4
    decision

    Are cabling and bus termination sound?

    Yes→ step 3No→ step 7
  5. 5
    result

    Suspect the comms card/port — replace per procedure.

  6. 6
    result

    Mismatch or master down — correct settings / fix master.

  7. 7
    result

    Cabling/termination fault — repair it.

Common mistakes apprentices make

  • Not checking the configured comms-loss behaviour before testing.
  • Overlooking missing/incorrect bus termination.
  • Address or baud-rate mismatch after a replacement.
  • Assuming the drive when the PLC master is in stop.

When to stop & escalate

Network architecture and master-side faults may involve the controls/automation team. Comms-card replacement should follow the drive's procedure and any saved configuration.

If you're past your competence, authorisation, or the safe limits of the job — stop and hand it on. There's no fault worth getting hurt over.

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